Not at Fault Driver

Not at Fault? We've Got You Covered

Being involved in an accident that wasn’t your fault can be frustrating, especially when your vehicle is no longer drivable.

At SureCar, we specialise in providing like-for-like replacement vehicles at absolutely no cost to you, ensuring you stay mobile while your car is under repair or deemed a total loss.

No Insurance? No Problem!

Unlike traditional rental companies, it doesn’t matter whether you have insurance or not. Our priority is to keep you on the road while we deal with the at-fault driver’s insurer. If you have been affected by someone else’s negligence, we’re here to make the process as smooth as possible.

Stress-Free Replacement Cars

We understand that accidents can cause unexpected disruptions to your daily life, which is why we handle everything for you. From liaising with insurance companies to delivering your replacement car, SureCar ensures you don’t have to lift a finger. Simply provide us with the details of the accident, and we’ll take care of the rest.

Additional ‘Stress Payment’ Compensation

Accidents don’t just affect your vehicle – they also bring stress, frustration, and inconvenience. That’s why we offer a special ‘stress payment’ to help ease the burden, depending on the extent of the damage to your car. Terms and conditions apply.

Terms and Conditions

  • You must be the not-at-fault party
  • The other party must be insured
  • The other party’s insurer must confirm ‘liability accepted’
  • We offer a Stress payment of $150 if you qualify for a ‘no cost’ replacement vehicle and if the repairs to your vehicle (or the total loss settlement in the event your vehicle is uneconomic to repair) takes at least 7 days and you have obtained our vehicle for at least 7 days.
  • Payment will be made after the third-party insurer confirms ‘liability accepted’ and after we have provided you with a replacement vehicle for at least 7 days.

How it Works

Getting a replacement vehicle with SureCar is quick and hassle-free. Here’s how the process works:

1. Confirm Your Eligibility

To qualify for a replacement vehicle, you need:

  • To be involved in an accident that wasn’t your fault.

  • The at-fault driver’s details (name, registration, and insurance information).

  • Provide us with your contact details and circumstances of the accident.

2. Apply for a Replacement Car

Once you confirm your eligibility, simply fill out our online application form with your accident details. Our team will assess your case and provide approval within 24-48 hours or sooner.

3. Receive Your Vehicle

We will arrange for a like-for-like replacement vehicle to be delivered to you at your convenience. Whether you drive a sedan, hybrid, SUV, or electric vehicle, we’ll match your needs as closely as possible.

4. Drive While Your Car is Repaired

Enjoy your replacement vehicle while your own car is being fixed or until your total-loss claim is finalised. We deal directly with the at-fault driver’s insurer to recover costs, so you won’t have to worry about a thing.

Why Choose SureCar?

Completely Free Service

At SureCar, we’ve eliminated the financial burden completely. Our replacement car service comes with absolutely no hidden costs or rental fees. While you focus on recovery, we work directly with the at-fault driver’s insurance company to handle all payment arrangements. Your wallet stays untouched during an already challenging time.

Fast Approval Process

Time matters when you’re without transportation. That’s why our dedicated team works to get you approved within 24-48 hours—often even sooner. We understand that every hour without a vehicle impacts your daily responsibilities, and we’re committed to getting you back on the road as quickly as possible.

Hassle-Free Experience

Dealing with insurance paperwork after an accident is the last thing you need. When you choose SureCar, we take over the entire claims process. Our specialists handle all communication with insurance companies, complete the necessary paperwork, and manage the entire administrative burden, allowing you to focus on what matters most—your recovery and daily life.

No Insurance Required

Don’t have insurance? That’s not a problem with SureCar. Unlike other replacement services that require comprehensive coverage, we provide vehicles to all eligible accident victims, regardless of your insurance status. Our inclusive approach ensures nobody is left without transportation when they need it most.

Extra Compensation Included

We go beyond just providing transportation. Our unique “stress payment” offers additional financial relief to acknowledge the inconvenience and disruption you’ve experienced. This extra compensation demonstrates our understanding that accidents affect more than just your vehicle—they impact your entire life.

Choose SureCar today and transform your accident recovery experience from stressful to seamless. With our comprehensive support system, you’ll wonder why anyone would handle an accident claim any other way.

Get Started Now

Don’t let an accident leave you stranded. If you’ve been involved in a not-at-fault crash, apply now for a replacement vehicle and let SureCar take care of the rest.

We specialise in providing hassle-free replacement vehicles for drivers involved in not-at-fault accidents across Auckland and surrounding areas.

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